Privacy Policy
At Summit Collective, your privacy matters to us.
We’re committed to protecting your personal information and handling it safely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make a purchase, or use our services.
By using our website and services, you agree to the practices outlined in this policy. We encourage you to take a moment to review it and understand how your information is managed.
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We may collect personal information when you use our website, sign up for an account, make a purchase or interact with us in other ways. The types of information we collect include:
- Personal Identification Information: This may include your name, email address, delivery address, phone number and payment details.
- Account Information: If you create an account with us, we may collect your username, password and any preferences you set.
- Order Information: We collect details about the products or services you purchase, the date and time of your order and payment method.
- Usage Data: This includes information about how you interact with our website, such as your browsing history, IP address, device information and location data.
- Cookies and Tracking Technologies: We use cookies to enhance your browsing experience. These may track your preferences, activity and other behaviour on our site.
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We use the information we collect for the following purposes:
- To Process Orders: We use your personal and payment information to complete and ship your orders and to provide customer service.
- To Improve Our Services: We use usage data to enhance the functionality and user experience of our website.
- To Communicate with You: We may send you order updates, promotional offers, newsletters or customer service communications. You can opt out of marketing communications at any time.
- To Ensure Security: We use your information to detect and prevent fraud or other security risks.
- To Personalise Your Experience: We may use your preferences and browsing history to tailor the content and product offerings you see on our website.
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We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with trusted third-party service providers (such as payment processors, shipping carriers and IT service providers) who help us operate our business. These providers are contractually obligated to protect your information and use it solely for the purposes specified.
- Legal Requirements: We may disclose your information if required by law, regulation or legal process, such as in response to a summons or government request.
- Business Transfers: If Summit Collective undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of such changes by updating this Privacy Policy.
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We take reasonable measures to protect your personal information from unauthorised access, alteration or disclosure. This includes using secure servers, encryption technology and other security practices. However, no method of data transmission over the Internet or electronic storage is completely secure and we cannot guarantee absolute security.
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You have the following rights regarding your personal data:
- Access and Correction: You have the right to access and update your personal information. If you need to make any changes, you can do so through your account or by contacting our customer service team.
- Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails or newsletters from us, you can unsubscribe by clicking the "unsubscribe" link in any email or by contacting us directly.
- Delete Your Information: You may request that we delete your personal information, subject to certain legal and contractual obligations that may require us to retain it.
- Cookie Preferences: You can control the use of cookies through your browser settings. Please note that disabling cookies may impact your experience on our website.
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Our website may contain links to third-party websites or services that are not owned or controlled by Summit Collective. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
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We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. Any changes will be posted on this page and the revised policy will become effective as soon as it is published.
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If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact us at:
Phone: 03 443 5410
5 Frederick Street, Wanaka 9305
Thank you for choosing Summit Collective. We take the protection of your personal information seriously and are committed to keeping it safe and secure.