Shipping
At Summit Collective, we’re committed to fast, reliable, and secure shipping.
We work with trusted carriers to ensure every order arrives on time and in perfect condition. From dispatch to delivery, your satisfaction is our top priority every step of the way.
-
Orders are processed within 1-2 business days (excluding weekends and holidays) after payment is received. You will receive a confirmation email with tracking information once your order has shipped.
-
Shipping charges are calculated at checkout based on your location, item, and the selected shipping method. Delivery times vary depending on your destination. Enjoy Free Shipping on orders of $250 or more.
Standard Shipping:
- 2-3 business days for South Island
- 3-5 business days for North island
-
Customers are responsible for providing a complete and accurate shipping address. Please note that we are unable to deliver to P.O. Boxes. To ensure your order arrives safely and on time, we partner with trusted carriers such as Aramex and NZ Post.
-
If your order is delayed or lost, please contact us. While we are not responsible for carrier delays, we will do our best to assist you in resolving any issues.
-
For information on returns and exchanges, please refer to our Return Policy
For any shipping related inquiries, feel free to reach out to our support team.
-
Our inventory is updated in real-time to ensure accuracy. While we strive to keep our stock 100% precise, occasional discrepancies may occur. If an item in your order is unavailable, we will offer a suitable alternative or provide a full refund for the out-of-stock item.